688766
Stock code
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Quality and Reliability

Quality and Reliability

Long Term Plan
Puya is committed to providing continuous supply support to selected customers for ten or more years from the date of mass production of the relevant product.

1.Puya has a managed program of long term manufacturing contracts with its suppliers Business Continuity Programs.

2.Puya may prepare Strategic inventory planning.

3.Puya may introduce new products to replace the products and will ensure they are fit form and functionally compatible with a minimum notification of 12 months to those customers affected.
Long Term Plan
Product End of Life
Puya will provide customers with a 6 Month notice of product discontinuance and ability to place last time buy orders. A further 6 Month window is provided for the scheduling and shipment of those last time buy orders.  This procedure guarantees its customers a minimum of 12 months support in the event of product end of life. (Barring Force Majeure events).
Product End of Life
PCN Process
Product Change Notices (PCN) are issued in the event of a physical device change or package change per Puya procedures.  Puya provides its customers with a JEDEC compliant PCN / EOL procedure. 
PCN Process